Frequently Asked Questions
How do I register for classes online?
Select the course(s) you wish to attend, click on “Add to Shopping Cart,” and proceed through checkout.
What forms of payment does UNM Continuing Education accept?
If you register online, you may use your Visa or MasterCard. If you wish to pay by check, you may print out the registration form and mail the completed form with your check.
Is paying online safe?
Making payments online is actually as safe and dependable as paying by mail. We use the number one provider of credit card services online. This system uses cutting-edge encryption technology to ensure that only those approved by you can have access to your confidential information. After completing the payment process, you will receive a confirmation message via e-mail. We encourage you to print this page for your records.
Will I receive a confirmation number?
A Registration Number will be provided with your confirmation email.
How quickly will my payment be withdrawn from my bank account if I pay with my check card?
Payments are generally processed in 2-4 days.
What happens if a class is cancelled?
If Continuing Education at UNM cancels a course for any reason, those pre-registered will be notified by telephone, provided they have given us a daytime number. You will be given the option to reschedule or have payment refunded in the method in which it was received.
Will my email address be shared with third parties?
Absolutely not! All personal information is kept strictly confidential and will NEVER be shared with a third party for any reason. Necessary information is used for registration and to contact you for scheduling changes. Also, email addresses are added to our own promotions listserv for classes and special features. You may unsubscribe from these promotional emailings, sent in HTML format, at any time by using the "unsubscribe" link in the footer of any promotional email.
What is the refund policy?
Your tuition, minus a $15 cancellation fee per non-credit class, will be refunded if a WRITTEN request is delivered, faxed to: 505-277-1990, or mailed and RECEIVED 72 hours prior to the first scheduled class. No refunds can be given after the first scheduled class. This policy applies to all registrations, whatever method of payment. Phone requests will not be accepted. The $15 cancellation fee applies to each refund request. There are no exceptions. Immediate cash refunds are not given for withdrawal from a class or when a class is cancelled. If a refund is due or if overpayment has been made by check, there is a 21-day hold period from the payment receipt date before the refund is processed. MasterCard/VISA card refunds will be credited to the charge card. Submit your refund request in person at 1634 University Blvd. NE, Albuquerque, NM, just north of Indian School, by fax to: 505-277-1990, or by mail to:
Can I use my UNM Tuition Remission with online registration?
Online use of Tuition remission is not currently available. It is currently available for our other methods of registration. Visitce.unm.edu for more information.
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